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Kelly-Ann proves as keen as mustard

The successful partnership between Disability Works Australia and Woolworths continues to highlight the benefits of hiring people with a disability.

Glowing reports have been received about new recruit Kelly-Ann Jankovskis who has won a part-time position as a shop assistant in the busy Woolworths store at Narellan in New South Wales .

A DWA project officer and a case manager with Disability Employment Network provider North West Personnel (NWP) attended much of the two-day induction process to support the enthusiastic new recruit, who has Down Syndrome.

A NWP case manager provides on-the-job support to Woolworths Narellan store manager Jason Hall at least once a week to assist with Kelly-Ann's progress.

Jason praised the support offered by both DWA and NWP, describing it as “outstanding but not overpowering.”

He said 28-year-old Kelly-Ann had made a valuable contribution to the store by being great with customers, which is his number one priority.

The 12-hour-a-week position involves returning stock to the shelves, filling shelves with stock, ‘facing up' and helping customers.

Jason described Kelly-Ann “as keen as mustard”, always on time and always smiling.

“It's a pleasure to have her here; she maintains outstanding customer interaction and picks up the morale of the whole team,” he said.

“She will hunt down a product and take a customer all the way to it. If she doesn't know where it is she will annoy every other staff member until she tracks it down.”

Campbelltown NWP manager Peter Decimitrov said Kelly-Ann had been a client of his firm for the past four years.

“We have placed her in a role at a takeaway food outlet in the past and she moved house so DWA found the job here closer to her new home,” Peter said.

Kelly-Ann also undertakes work experience one day a week in the NWP office where she completes general administration duties such as filing and answering the telephone during busy times.

Peter said “the DWA team was always very helpful when liaising with employers to recruit people with a disability”.

Woolworths made minor adjustments to the store to accommodate Kelly-Ann, she is not permitted to climb ladders.

The 120-strong team at the store has over come Kelly-Ann's limitations by bringing stock down from high places to enable her to fill the shelves.

 

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